NIDHI MAHAJAN
Global Program Leader & Mentor | Published Author, Speaker & Industry Reviewer
ABOUT ME
I help organizations turn complex goals into achievable results. Over the past 17+ years, I’ve led large-scale programs, guided teams through change, and built governance frameworks that make transformation sustainable. My work brings together regulatory program governance, infrastructure modernization, and AI-enabled compliance — creating solutions that are practical, scalable, and ready for the future.​
​
As a published author, speaker, mentor, and industry reviewer, I share insights that connect strategy with real-world delivery. My work has reached beyond my own projects, influencing practices adopted by institutions around the world.
​
Over the years, my research and thought leadership have been published in Q1 and Q2 peer-reviewed journals across five countries, covering governance, infrastructure modernization, and AI-enabled compliance. These works are cited by professionals, referenced in industry discussions, and applied in practical delivery environments worldwide.
PROFESSIONAL EXPERIENCE
2020 - 2025
Director, Product Management PMO
Visa Inc
Led enterprise-wide governance and execution for $20M+ strategic programs in payments and compliance. Designed standardized PMO frameworks, enhanced go-to-market strategies, and automated executive reporting, improving decision-making speed and quality. Partnered with global stakeholders to deliver infrastructure modernization and regulatory transformation projects with minimal business disruption
2016 - 2020
Lead Technical Program Manager
Visa Inc
Managed a $15M+ portfolio focused on digital transformation and risk management. Introduced Agile practices that reduced time-to-market by 30% and developed compliance frameworks that cut program failures by 30%. Oversaw multi-vendor program delivery in highly regulated environments, aligning engineering, compliance, and business functions.
2009 - 2016
Sr. Technical Project Manager
Charles Schwab
Delivered large-scale technology programs for financial services, including eCommunications applications that boosted customer engagement by 20%. Managed both Agile and Waterfall teams, ensuring high-quality delivery and risk mitigation in a compliance-driven environment.
2007 - 2009
Developer
​
Designed and built web-based applications, contributing to both front-end and back-end development while optimizing system performance and user experience. Collaborated with cross-functional teams to deliver reliable software solutions that supported business needs.
SIGNATURE CONTRIBUTIONS
Governance Frameworks Adopted Across Industries
Developed modular governance models that align diverse stakeholders — from technology vendors to regulatory bodies — in high-risk, complex environments. These frameworks have been applied beyond the original programs they were created for, enabling organizations in different sectors to achieve scalable, traceable, and transparent delivery on large-scale initiatives.
AI-Enabled Compliance Models for Financial Services
Designed AI-based compliance and risk governance models with real-time scoring, explainability, and built-in auditability. Published in international Q1/Q2 journals, these models provide a blueprint for any regulated industry seeking to integrate emerging technologies without compromising trust, transparency, or ethical standards.
Modernization of Complex Infrastructure
Led multi-vendor modernization initiatives that redesigned core systems, orchestration layers, and API architectures to meet new operational and compliance standards. Delivered transformation programs across multiple interconnected systems with zero service disruption — a model now studied and adapted by other industries undergoing critical infrastructure upgrades.
PUBLICATIONS​
JUDGING, PEER REVIEWS & MENTORHSIP
I have been invited to evaluate the work of professionals, review scholarly research, and join respected organizations that recognize demonstrated expertise and leadership. These opportunities reflect trust in my judgment, recognition of my contributions, and my commitment to advancing best practices across industries. Trusted by international journals to assess and validate cutting-edge research in governance, AI, and technology adoption. My peer review work ensures that published studies meet the highest standards of technical accuracy, practical relevance, and field-wide impact.
United Hacks V5
Served as a judge for this international hackathon, reviewing innovative technology projects and assessing their technical execution, scalability, and real-world application.
Stevie Awards for Technology Excellence (SATE)
Served as a judge for one of the most prestigious global awards programs recognizing innovation and excellence in technology. The Stevie Awards attract entries from Fortune 500 companies, leading startups, and international organizations, and judges are selected based on proven subject matter expertise and professional achievements.
International Journal of Intelligent Systems and Applications in Engineering (IJISAE)
A Comparative Analysis of AI-Based Chatbots for Disease Diagnosis Based on Symptoms (Vol. 13, No. 1, 2025)
Reviewed a scholarly article evaluating the capabilities of AI-based chatbots in medical diagnosis, assessing methodology, accuracy, and potential for real-world application.
Journal of Information Systems Engineering and Management (JISEM)
The Impact of Technology on Customer Experience in Financial Services (Vol. 10, No. 52S, 2025)
Reviewed research on the role of technology in enhancing customer experiences in financial services, evaluating methodology and applicability in real-world business contexts.
Maximally Startup Makeathon
Evaluated entrepreneurial and technical solutions from emerging startups, providing feedback on innovation potential, market readiness, and implementation feasibility.
Stevie Awards for Great Employers (SAGE)
Evaluated submissions for this internationally respected program honoring outstanding achievements in HR, talent management, and workplace culture. The role required assessing initiatives from globally recognized employers, demonstrating credibility as a trusted evaluator in organizational leadership and innovation
International Journal of Intelligent Systems and Applications in Engineering (IJISAE)
Benchmarking Serverless Efficiency for E-Learning Platforms: A Comparative Study of AWS Lambda and EC2 Models (Vol. 12, No. 23S, 2024)
Evaluated research on optimizing cloud-based infrastructure for e-learning, focusing on scalability, cost efficiency, and technical soundness of the proposed solutions.
Computer Fraud & Security (CFS)
Enhancing Enterprise Financial Management Through Mobile Edge Computing: A Real-Time Financial Analysis Approach (Vol. 2024, Issue 12)
Reviewed research on using mobile edge computing for real-time financial analytics. Provided feedback on architectural design, performance benchmarks, and potential impact on enterprise decision-making in regulated industries
Technovation
Regularly judge projects from young innovators and technologists, offering constructive evaluations to help shape the next generation of problem-solvers.
NextStep Hacks 2025
Participated as a judge for this emerging hackathon platform, supporting grassroots innovation in software and technology development. Assessed submissions for originality, technical execution, and applicability to real-world challenges.
Journal of Information Systems Engineering and Management (JISEM)
The Impact of Socio-economic Environment on Artificial Intelligence and Technology Adoption (Vol. 8, Issue 3, 2023)
Reviewed research analyzing the role of socio-economic factors in AI adoption, ensuring academic rigor and relevance for global technology and policy audiences.
Computer Fraud & Security (CFS)
Dynamic Just-In-Time App Servers with Automated Access Management on AWS (Vol. 2025, Issue 1)
Reviewed research proposing a just-in-time application server architecture with automated access controls on AWS. Assessed the security model, scalability, and applicability for high-risk, compliance-heavy environments.
Computer Fraud & Security (CFS)
Bayesian Prioritization in Product Strategy: Embedding Predictive Analytics into Agile Decision-Making (Vol. 2025, Issue 2)
Evaluated a paper integrating Bayesian analytics into agile product management, focusing on predictive prioritization, decision-making efficiency, and adaptability in fast-changing markets.
MEMBERSHIP
These memberships are selective and require candidates to demonstrate significant professional achievements. Each one involves a formal application , peer review, and approval based on merit.
Fellow – Association for Project Management (FAPM)
Senior Member – IEEE
Editorial Board Member -NOLEGEIN Journals
Fellowship is the highest grade of membership within APM. Candidates must provide evidence of outstanding professional achievement, leadership, and sustained contribution to the project management profession. Applications are peer-reviewed and only approved after a rigorous selection process.
Senior Member is the highest grade of IEEE that can be applied for. Candidates must have at least 10 years of professional experience, with 5 years of demonstrated significant performance. Applications require nomination by existing IEEE Senior Members or Fellows, and are evaluated and approved by a review panel — fewer than 10% of IEEE members achieve this grade.
Invited to serve on the editorial boards of the NOLEGEIN Journal of Leadership & Strategic Management, NOLEGEIN Journal of Information Technology & Management, and NOLEGEIN Journal of Financial Planning and Management. These appointments reflect recognition of professional expertise in program management, information systems, and financial governance, and provide opportunities to contribute to the scholarly review and development process.
VOLUNTEER
Director - Corporate Ambassador Program Dallas Chapter
As Director of the Corporate Ambassador Program at PMI Dallas, I lead initiatives that connect senior project management professionals with knowledge-sharing and growth opportunities. I work closely with corporate ambassadors to design impactful agendas, secure expert speakers, and expand membership participation. Beyond program leadership, I represent PMI Dallas at industry events, foster strategic sponsorship opportunities, and maintain a strong digital presence through the program’s LinkedIn page. These efforts create a platform where professionals across industries can exchange insights, earn professional development credits, and strengthen their leadership capabilities.
Global Project Management Mentor – Project Managers Without Borders (PMWB) & The Educational Equality Institute (TEEI)
As a volunteer mentor with PMWB and TEEI, I guide aspiring professionals from underserved communities worldwide in building project management expertise and career readiness. Through one-on-one mentorship, I share real-world insights, industry best practices, and leadership strategies to help mentees set achievable goals, overcome challenges, and advance in their careers. This role allows me to contribute to global educational equity by fostering skills that create measurable social and professional impact.
