NIDHI MAHAJAN
Director of Product Program Management in Financial Technology Systems | Expert in Governance and Execution of Large-Scale, Regulated Financial Systems
ABOUT ME
I am a Director specializing in enterprise program governance and regulatory transformation within large-scale financial technology, financial infrastructure, and financial systems. With over 18 years of experience, I design and implement governance frameworks that help complex, regulated systems operate reliably at scale.
My work focuses on translating regulatory requirements, system dependencies, and operational complexity into structured execution models that allow diverse stakeholders, platforms, and teams to function in a coordinated and compliant manner. This work is especially important in high-stakes financial environments, where governance gaps can create operational, financial, and regulatory consequences.
My experience spans financial infrastructure modernization, payment systems transformation, AI-enabled compliance, and enterprise governance. Through peer-reviewed publications, invited speaking engagements, professional judging, media features, and mentorship, I share practical frameworks that connect strategy, governance, and real-world execution.
My work has been recognized and relied upon by professionals operating in similarly complex environments, reinforcing my commitment to advancing reliable, compliant, and scalable systems.
PROFESSIONAL EXPERIENCE
2025 - Present
Sr. Consultant, Program Governance
Softwaytek (Client: eBay)
Direct program governance and execution for finance and operations platforms supporting global eCommerce marketplace systems. Structure delivery across interdependent product, engineering, and operations teams in large-scale distributed environments. Design governance models and execution frameworks to improve coordinated decision-making, delivery predictability, dependency management, and risk sequencing across multi-team programs
2022 - 2025
Director, Product Program Management
Visa Inc
Directed a $20M+ portfolio of strategic initiatives supporting large-scale financial infrastructure and regulated system programs. Designed and implemented governance frameworks enabling coordinated execution across multiple systems, third-party integrations, and compliance requirements. Partnered with senior stakeholders to align strategy, manage trade-offs, improve risk visibility, and support executive decision-making through KPI-driven governance, reporting, automation, and AI-enabled operational insights.
2016 - 2022
Sr. Technical Program Manager
Visa Inc
Directed complex, multi-system programs across product, engineering, and operations in highly regulated financial technology environments. Managed execution across interdependent systems with significant cross-team dependencies and integration requirements. Implemented governance, risk management, Agile, and hybrid delivery frameworks to improve delivery predictability, execution control, system visibility, and executive reporting across large-scale technology programs.
2009 - 2016
Project Manager
Charles Schwab
Delivered large-scale digital platform and trading system initiatives within regulated financial environments. Coordinated execution across product, engineering, vendor, and stakeholder organizations in complex multi-system delivery programs. Managed dependencies, stakeholder alignment, and delivery structures that supported improved system stability, execution coordination, and reliable delivery across trading and financial technology platforms.
SPEAKING & PROFESSIONAL
ENGAGEMENTS
ACM/IEEE Austin – Featured Technical Talk and Community Engagement
Topic : From PMO to VMO: The Rise of Value Management Offices
Topic: “Intelligent AI Agents and Governance – Automation, Control & Enterprise Efficiency
ProductTank Austin – Industry Talk on Agentic AI and Product Strategy.
Topic : From RAG to Agents: What Every Product Leader Needs to Know
Topic: “Intelligent AI Agents and Governance – Automation, Control & Enterprise Efficiency
GSDC Global Webinar – Enterprise AI Governance and Intelligent Automation
Topic: Intelligent AI Agents and Governance – Automation, Control & Enterprise Efficiency
Topic: “Intelligent AI Agents and Governance – Automation, Control & Enterprise Efficiency
AI Loves Data New York – Conference
Panel Spotlight: 𝘽𝙪𝙞𝙡𝙙𝙞𝙣𝙜 𝙏𝙧𝙪𝙨𝙩𝙚𝙙 𝘼𝙜𝙚𝙣𝙩𝙞𝙘 𝘼𝙄 𝙎𝙮𝙨𝙩𝙚𝙢𝙨 𝙞𝙣 𝙁𝙞𝙣𝙖𝙣𝙘𝙞𝙖𝙡 𝙎𝙚𝙧𝙫𝙞𝙘𝙚𝙨
Topic: “Intelligent AI Agents and Governance – Automation, Control & Enterprise Efficiency
PUBLICATIONS
JUDGING, PEER REVIEW & PROFESSIONAL EVALUATION
I have been invited to evaluate the work of professionals, review scholarly research, and serve as a judge for technology, innovation, and professional excellence programs. These opportunities reflect trust in my judgment and recognition of my expertise in governance, AI-enabled systems, financial technology, and enterprise execution. My peer review work supports the evaluation of research for technical accuracy, practical relevance, and contribution to the field.
United Hacks V5
Served as a judge for this international hackathon, reviewing innovative technology projects and assessing their technical execution, scalability, and real-world application.
Stevie Awards for Technology Excellence (SATE)
Served as a judge for one of the most prestigious global awards programs recognizing innovation and excellence in technology. The Stevie Awards attract entries from Fortune 500 companies, leading startups, and international organizations, and judges are selected based on proven subject matter expertise and professional achievements.
International Journal of Intelligent Systems and Applications in Engineering (IJISAE)
A Comparative Analysis of AI-Based Chatbots for Disease Diagnosis Based on Symptoms (Vol. 13, No. 1, 2025)
Reviewed a scholarly article evaluating the capabilities of AI-based chatbots in medical diagnosis, assessing methodology, accuracy, and potential for real-world application.
Journal of Information Systems Engineering and Management (JISEM)
The Impact of Technology on Customer Experience in Financial Services (Vol. 10, No. 52S, 2025)
Reviewed research on the role of technology in enhancing customer experiences in financial services, evaluating methodology and applicability in real-world business contexts.
Maximally Startup Makeathon
Evaluated entrepreneurial and technical solutions from emerging startups, providing feedback on innovation potential, market readiness, and implementation feasibility.
Stevie Awards for Great Employers (SAGE)
Evaluated submissions for this internationally respected program honoring outstanding achievements in HR, talent management, and workplace culture. The role required assessing initiatives from globally recognized employers, demonstrating credibility as a trusted evaluator in organizational leadership and innovation
International Journal of Intelligent Systems and Applications in Engineering (IJISAE)
Benchmarking Serverless Efficiency for E-Learning Platforms: A Comparative Study of AWS Lambda and EC2 Models (Vol. 12, No. 23S, 2024)
Evaluated research on optimizing cloud-based infrastructure for e-learning, focusing on scalability, cost efficiency, and technical soundness of the proposed solutions.
Computer Fraud & Security (CFS)
Enhancing Enterprise Financial Management Through Mobile Edge Computing: A Real-Time Financial Analysis Approach (Vol. 2024, Issue 12)
Reviewed research on using mobile edge computing for real-time financial analytics. Provided feedback on architectural design, performance benchmarks, and potential impact on enterprise decision-making in regulated industries
Technovation
Regularly judge projects from young innovators and technologists, offering constructive evaluations to help shape the next generation of problem-solvers.
NextStep Hacks 2025
Participated as a judge for this emerging hackathon platform, supporting grassroots innovation in software and technology development. Assessed submissions for originality, technical execution, and applicability to real-world challenges.
Journal of Information Systems Engineering and Management (JISEM)
The Impact of Socio-economic Environment on Artificial Intelligence and Technology Adoption (Vol. 8, Issue 3, 2023)
Reviewed research analyzing the role of socio-economic factors in AI adoption, ensuring academic rigor and relevance for global technology and policy audiences.
Computer Fraud & Security (CFS)
Dynamic Just-In-Time App Servers with Automated Access Management on AWS (Vol. 2025, Issue 1)
Reviewed research proposing a just-in-time application server architecture with automated access controls on AWS. Assessed the security model, scalability, and applicability for high-risk, compliance-heavy environments.
Computer Fraud & Security (CFS)
Bayesian Prioritization in Product Strategy: Embedding Predictive Analytics into Agile Decision-Making (Vol. 2025, Issue 2)
Evaluated a paper integrating Bayesian analytics into agile product management, focusing on predictive prioritization, decision-making efficiency, and adaptability in fast-changing markets.
MEMBERSHIP
My professional memberships and fellow-level recognitions reflect continued engagement with technical, engineering, academic, and program management communities. The strongest recognitions are my Fellowship in the Association for Project Management and Senior Member status with IEEE, both of which require demonstrated professional achievement and review against established standards. Additional memberships reflect continued professional involvement across allied communities.
Fellow – Association for Project Management (FAPM)
Royal Fellow – International Organization for Academic and Scientific Development (IOASD)
Senior Member – IEEE
Eminent Fellow - Scholars Academic and Scientific Society (SAS)
Member - International Association of Engineers (IAENG)
VOLUNTEER
Director - Corporate Ambassador Program Dallas Chapter
As Director of the Corporate Ambassador Program at PMI Dallas, I lead initiatives that connect senior project management professionals with knowledge-sharing and growth opportunities. I work closely with corporate ambassadors to design impactful agendas, secure expert speakers, and expand membership participation. Beyond program leadership, I represent PMI Dallas at industry events, foster strategic sponsorship opportunities, and maintain a strong digital presence through the program’s LinkedIn page. These efforts create a platform where professionals across industries can exchange insights, earn professional development credits, and strengthen their leadership capabilities.
Global Project Management Mentor – Project Managers Without Borders (PMWB) & The Educational Equality Institute (TEEI)
As a volunteer mentor with PMWB and TEEI, I guide aspiring professionals from underserved communities worldwide in building project management expertise and career readiness. Through one-on-one mentorship, I share real-world insights, industry best practices, and leadership strategies to help mentees set achievable goals, overcome challenges, and advance in their careers. This role allows me to contribute to global educational equity by fostering skills that create measurable social and professional impact.
